6six6 Privacy Policy

1 Definitions and Scope of Application

In this Policy, "personal information" means any information that can directly or indirectly identify a specific individual. This includes name, mobile number, email address, payment details, IP address, and browsing behaviour.

This Policy applies to:

• users of the 6six6 website and mobile application;
• individuals who have registered an account or started the registration process;
• individuals who contact us regarding bonuses, promotions, or customer support.

This Policy does not apply to third-party websites or services, even if they are linked through our platform.

2 What Information Is Collected

2.1 Information You Provide Directly

When you create an account on 6six6, make a deposit, or contact customer support, the following information may be collected:

• full name and date of birth;
• mobile number and email address;
• residential address;
• identity verification documents (National ID card or passport details);
• payment method details — such as bKash, Nagad, Rocket, or Upay account numbers.

2.2 Automatically Collected Information

Some information is recorded automatically while you use the platform:

• device type, operating system, and browser information;
• IP address and connection duration;
• logs of pages visited and activity on the platform;
• data collected through cookies and similar tracking technologies.

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, necessary information may be verified with trusted third-party service providers. Information collected through this process also falls under this Policy.

3 Purpose of Information Use

6six6 uses the collected information for the following specific purposes:

1. Account management: to handle registration, verify login, and maintain account security;
2. Transaction processing: to complete deposits and withdrawals and to keep a record of transaction history;
3. Customer support: to provide assistance via live chat or email;
4. Bonuses and promotions: to inform you of relevant offers and to distribute rewards;
5. Security and fraud prevention: to detect unusual activity and keep accounts secure;
6. Age verification: to ensure compliance with the 21+ age requirement;
7. Service improvement: to analyse user experience and improve the quality of the platform.

4 Information Sharing and Disclosure Policy

6six6 never sells your personal information to third parties for commercial purposes under any circumstances. However, information may be disclosed in the following limited situations:

4.1 Service Providers

Companies contracted for payment processing, identity verification, and technical support may have limited access to certain information. These companies are required to use the information only for the designated purpose.

4.2 Legal Obligations

If information must be disclosed due to a court order, a government agency investigation, or the requirements of applicable law, this will be treated as an exception to this Policy. In such cases, we will make every effort to notify you where possible.

4.3 Fraud and Abuse Prevention

Relevant information may be shared with security agencies as needed to protect the platform and the safety of other users.

5 Data Security Measures

6six6 has put in place industry-standard technical and organisational measures to keep your information secure:

• SSL encryption: all data transfers on the website and app are encrypted using SSL technology;
• Access controls: only authorised staff can access specific information;
• Regular security reviews: audits are conducted regularly to identify system vulnerabilities;
• Data minimisation: only the information necessary to provide the service is collected;
• Password protection: account passwords are stored as hashes and never in plain readable form.

However, complete security cannot be guaranteed when transmitting information over the internet. Therefore, alongside technical safeguards, we advise you to use a strong password and make a habit of logging out to keep your account secure.

6 Data Retention Period

6six6 retains your information for as long as it is needed to provide the service, or as required by applicable laws or regulations. Specifically:

• Active accounts: for the entire period the account is active and thereafter as required by law;
• Transaction records: financial transaction data is retained for a specified number of years;
• Identity verification documents: may be kept for a specified period after account closure, as required by applicable law;
• Customer support communications: retained for a reasonable period for issue resolution and future reference.

Once the retention period ends, data is securely deleted or destroyed in a way that makes it unrecoverable.

7 Cookies and Similar Technologies

Cookies and equivalent technologies are used on the 6six6 website and app. Their main purposes are:

• to keep login sessions active and remember account details;
• to improve the performance and speed of the platform;
• to personalise the experience according to user preferences;
• to detect security threats and prevent fraud.

You can disable cookies from your browser settings. However, this may limit some important functions of the platform.

8 User Rights

As a user of the 6six6 platform, you have certain important rights regarding your own information:

8.1 Right to Access

You can find out what information 6six6 holds about you and what purpose it is being used for.

8.2 Right to Correction

If your account contains incorrect or incomplete information, you can request a correction. General information corrections can be made directly from your account profile.

8.3 Right to Deletion

In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations or the need to resolve ongoing disputes.

8.4 Right to Object to Processing

You can opt out of marketing communications at any time. This preference can be changed by contacting customer support or from your account settings.

To exercise these rights, please contact our customer support. The 6six6 support team is available 24/7 via live chat and email in both Bangla and English. All requests will be responded to within a reasonable time.

9 Protection of Minors' Information

6six6's services are for individuals aged 21 and above only. We do not knowingly collect any information from minors. Age is verified during the registration process, and if a user is suspected to be a minor, the account is closed immediately.

If a parent or guardian suspects that their child's information has been collected unintentionally, they are requested to contact customer support without delay. More details on this matter can be found in our Responsible Gaming Guidelines.

10 International Data Transfers

Data may be processed on servers located in various countries for the operation of the 6six6 platform. In such cases, international data protection standards are followed, and third-party service providers are contractually required to ensure data security.

11 Policy Changes and Updates

6six6 may update this Privacy Policy as needed. If significant changes are made:

• the "Last Updated" date at the top of the Policy will be changed;
• for important changes, you will be notified via your registered email or an in-app notification;
• continuing to use the platform after the updated policy is published will be considered acceptance of the new policy.

Therefore, we recommend visiting this page regularly.

12 Contact and Complaints Resolution

If you have any questions, comments, or complaints about this Privacy Policy, please contact 6six6 customer support:

• Live Chat: available 24/7 directly on the platform;
• Email: [email protected]

All privacy-related complaints are taken seriously and responded to within a reasonable time. For more general questions, you can visit our Frequently Asked Questions (FAQ) section.